PRIVACY POLICY     

At Soy Lily Candle Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, purchase our products, or engage with our services. By using our website or providing us with your personal information, you consent to the terms and practices described in this policy.

Information We Collect:

We may collect the following types of personal information when you interact with Soy Lily Candle Co.:

1.1. Personal Information Provided by You:

When you make a purchase, sign up for our newsletter, contact customer support, or otherwise interact with our website or services, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.

1.2. Automatically Collected Information:

We may collect certain information automatically when you visit our website or use our services. This information may include your IP address, browser type, device identifiers, operating system, website usage information, and other analytical data.

Use of Information:

We may use the collected information for the following purposes:

2.1. To Provide and Improve Our Services:

We use your personal information to process your orders, deliver products, provide customer support, and improve our services. This includes communicating with you about your orders, sending you order confirmations, and responding to your inquiries.

2.2. Marketing and Communication:

With your consent, we may use your contact information to send you promotional emails, newsletters, and updates about our products, promotions, and events. You can opt out of these communications at any time by following the unsubscribe instructions included in each email.

2.3. Analytics and Personalization:

We may use automatically collected information for analytics purposes, such as analyzing website traffic, user behavior, and trends. This helps us understand how our website is used and allows us to personalize your experience and improve our services.

2.4. Legal Compliance and Protection:

We may use or disclose your information when required by law or if we believe it is necessary to protect our rights, property, or safety, or that of others.

Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or providing services to you, as long as they agree to keep your information confidential and adhere to applicable privacy laws.

Data Security:

We take reasonable measures to protect the security and integrity of your personal information. We use industry-standard physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights:

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities or request the transfer of your personal information. To exercise these rights or make any inquiries regarding your personal information, please contact us using the information provided below.

Children's Privacy:

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete it.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third